These are unprecedented times in America and the world. As we all witness and participate in the extraordinary measures being taken to protect our communities from the COVID-19 virus, it’s important to the Caldwell Care team that our residents, their families, our employees, and the larger community understand the actions we’re taking to ensure the safety and a continued quality of life for our residents.
Infection control is at the forefront for any healthcare provider, and Caldwell Care has employed rigorous infection control protocols since its inception. With this new threat of COVID-19, we have heightened our protocols in an effort to mitigate the risk even further. We are carefully following the recommendations of the Centers for Disease Control (CDC) and adhering to the guidance offered by the Centers for Medicare and Medicaid Services (CMS). Most importantly, our staff of medical professionals who are on the ground, in our communities, are working around the clock vigilantly utilizing every tool available to them to care for our residents. A few of the specific steps we’ve taken are:
- Limiting exposure by temporarily prohibiting outside visitors into our communities
- Monitoring residents’ health to detect potential health issues before they become a problem
- Utilizing telemedicine so healthcare professionals can engage one-on-one with our residents
- Limiting travel of our employees and health screening them prior to work
- Taking this very seriously and exercising an abundance of caution
- Conducting COVID 19-specific training for our caregivers and medical professionals
- Keeping current on the frequent updates from the CDC and CMS
Quality of life is tied not only to medical care but also to emotional and social care. To shield our residents against social isolation, Caldwell Care is engaging various means of technology so that our residents can visit with their friends and family through Skype, Zoom, Facetime, and any other methods to which families and loved ones have access. Our life enrichment teams in the communities have identified a number of engaging and fun activities that our residents can enjoy while they’re away from the broader community. Our goal is to have the least disruption to our residents’ lives while simultaneously respecting this novel virus and assembling barriers to block its entry into our communities.
In times of crisis, the understated heroes among us tend to quietly emerge, and that is our experience at Caldwell Care. Our team of medical professionals and caregivers in our communities is surpassing expectations. Their level of strength, fortitude, and commitment shines in good times, and they are truly a force for good in these tremendously challenging times.
If we all remain vigilant and follow the good hand hygiene and respiratory etiquette instructions of the infectious disease medical experts, we’ll continue to move toward the solutions. We have posted on our web site a number of resources including the CDC guidelines for stopping COVID-19. They are worth reading often and executing daily.
Keep the faith. We can and we will prevail.